All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Where We Ship: Lena will ship your order wherever local law and regulation allow within the United States. Due to current regulations, we are not able to ship to Idaho, Iowa, Nebraska or North Dakota.
Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping: Shipping is always free on Lena orders over $50.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.